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Managed Services
Some of the leading global businesses operating in Ghana and across West Africa have engaged OSTEC to provide Managed IT Services. These include British Telecom, British Airways, Vodafone, SIAT, Wilmar and USAID
Out-tasking network management to a managed services provider is more than a technology solution. Rather; by reducing costs and freeing up the IT staff to focus on the core business, managed services can play an important role in a company’s business strategy. This primer explains the what, why and how of managed services:
The Expanding Role of the Network in Business Success
All business has become global. Companies of any size can now market products and services worldwide over the internet. At the same time, competition has intensified because customers can investigate global competitors with a few clicks of the mouse.
OSTEC understands that, to compete effectively in a global market, companies need new capabilities. These include…
- Global procurement and sales 24 hours a day
- Integrated internal and external business processes
- Up-to-the-minute access to sales, order processing, production, and other business-critical information required for informed decision making.
- Flexible processes that can adapt dynamically to changes in the business climate.
Meeting these challenges requires a fast, reliable and secure IP network. However, maintaining the IP network requires regular, ongoing investments in networking infrastructure and IT staff training. Many companies find it expensive to keep up with new technologies- or simply prefer to devote IT resources to the core business rather than ongoing network management.
OSTEC Managed services bridge the gap by giving companies access to leading network technologies and management expertise without requiring high initial capital expenditures (CapEx) or ongoing investments in technology upgrades.